The Auto-Ship Program makes a healthy lifestyle easy because you can get what you need when you need it.
You control the items on Auto-Ship and the credit card that is charged for each reorder.
Set up a schedule in your shopping cart when you order online, and the card is charged when the items ship.
ALTRUM even offers a series of convenient reorder schedules to get you started.
First, add an ALTRUM item to the cart. Every item in the cart is eligible for Auto-Ship. Choose products for the Auto-
Ship order and delivery frequency at the next step. When you are done shopping, checkout as normal.
A drop down menu at the Order Summary screen allows you to choose Auto-Ship Frequency. A selection of pre-
determined reorder schedules is available. Choose 30-, 45- or 60-day intervals, or three-, six- or 12-month intervals for less
frequent shipments. This also is the place to design your own reorder schedule. Choose NONE for any product you do not
want added to the Auto-Ship delivery schedule. As with any other order, click “continue” to select a shipping address.
First-time users of Auto-Ship encounter a Terms and Conditions screen before selecting the shipping address. This
screen appears only the first time. Only items ordered as Auto-Ship items appear at the top.
Next, a Shipping Addresses screen allows selection of the address for this order. Items added to the Auto-Ship portion
of the order default to this address. New shipping addresses also can be added from this screen.
On the Shipment Summary screen, a little truck icon indicates the item on this order is on an Auto-Ship schedule.
Hover over this icon to see a popup that tells you the product is on a reorder schedule with a specific frequency. Products
that do not show an Auto-Order truck icon will not be automatically reordered. To change an Auto-Ship item, use the numbered
steps in the circles above to go back and change the order, or wait until this order is complete and use the Auto-
Ship Management screen.
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