ALTRUM Auto-Ship Program

ALTRUM Auto-Ship Program The Auto-Ship Program makes a healthy lifestyle easy because you can get what you need when you need it. You control the items on Auto-Ship and the credit card that is charged for each reorder. Set up a schedule in your shopping cart when you order online, and the card is charged when the items ship. ALTRUM even offers a series of convenient reorder schedules to get you started.

STEP ONE - Add an Item to Your Cart

First, add an ALTRUM item to the cart. Every item in the cart is eligible for Auto-Ship. Choose products for the Auto- Ship order and delivery frequency at the next step. When you are done shopping, checkout as normal.

STEP TWO - Add Auto-Ship Options at Order Summary

Auto-Ship Step 1

A drop down menu at the Order Summary screen allows you to choose Auto-Ship Frequency. A selection of pre- determined reorder schedules is available. Choose 30-, 45- or 60-day intervals, or three-, six- or 12-month intervals for less frequent shipments. This also is the place to design your own reorder schedule. Choose NONE for any product you do not want added to the Auto-Ship delivery schedule. As with any other order, click “continue” to select a shipping address.

STEP THREE - Terms and Conditions

Auto-Ship Step 1

First-time users of Auto-Ship encounter a Terms and Conditions screen before selecting the shipping address. This screen appears only the first time. Only items ordered as Auto-Ship items appear at the top.

STEP FOUR - Add a Shipping Address

Next, a Shipping Addresses screen allows selection of the address for this order. Items added to the Auto-Ship portion of the order default to this address. New shipping addresses also can be added from this screen.

STEP FIVE - Shipment Summary

Auto-Ship Step 1

On the Shipment Summary screen, a little truck icon indicates the item on this order is on an Auto-Ship schedule. Hover over this icon to see a popup that tells you the product is on a reorder schedule with a specific frequency. Products that do not show an Auto-Order truck icon will not be automatically reordered. To change an Auto-Ship item, use the numbered steps in the circles above to go back and change the order, or wait until this order is complete and use the Auto- Ship Management screen.


Free Shipping


Sign up today and receive the ALTRUM eFocus Newsletter. The eFocus Newsletter is your one stop connection to the latest news and events happening at ALTRUM. Don’t miss a single issue of this monthly publication. Click Here to sign up.